Sale Terms & Conditions

We're so excited to have you here for the sale! A few things to keep in mind so everything goes smoothly:

Sale dates: Sale start and end dates are announced on our website and via email. All sale offers run for the advertised period or while stocks last.

Discount codes: Welcome, abandoned cart, VIP, rewards and affiliate codes can't be used during large sale periods. No further discounts.  Sale pricing is already our gift to you!

RO Rewards: Rewards can't be redeemed during sale periods.

Shipping: Free standard worldwide shipping applies to orders over $149 AUD during sale periods. We'll be packing orders as fast as we can, but please allow up to 10 business days for dispatch during busy sale periods.

Prices & cart: Sale prices apply to completed orders only. Items sitting in your cart aren't reserved until checkout, so don't wait too long on your faves! Discounted prices are valid while listed online and can't be applied to previous or future purchases.

Free gifts: Where a sale includes a free gift with purchase, it's available while stocks last, one per person, per day. If you place more than one order your order may be combined and one free gift will be added. The gift is chosen by us and may vary based on availability. Free gifts aren't eligible for a refund, and if you return your order without returning the gift, the full RRP of the gift will be deducted from your refund. 

Clearance items: Any item discounted by 50% or more is considered a clearance item and is final sale. No returns, but we hope you love it!

Any questions at all, please reach out to our customer service team HERE.