Shopping for someone else but not sure what to give them? Give them the gift of choice with a Ruby Olive Gift Card. Perfect for last minute gifts. Physical gift cards are posted out either to you to gift, OR can be delivered straight to the gift recipient. If you would like your voucher sent directly to the gift recipient, please state the following in our "Special Instructions OR Gift Message" field before check out.
TO: (enter name) FROM: (enter name) Along with any gift messages you would like on a separate gift message postcard.
Gift Card Terms & Conditions Gift card valid for 36 months from date of issue. Not redeemable for cash. Valid only on https://rubyolive.com. Value of any returned items will be reloaded onto original gift card (with the same code) and initial expiry date will remain the same. Any postage value covered by gift card is entirely non refundable.
Delivery & Returns
60 DAY LOVE GUARANTEE
We just know you're going to love your new jewels, but if for any reason they are not quite right we will refund or exchange them within 60 days. Find out more about our 60 Day LOVE Guaranteehere.
To qualify for a return:
The item must not have been worn and must be returned in the same condition as originally sent – including swing tickets attached.
You are responsible for return postage.
No refund or exchange given on earrings, hair products, face masks and eye masks unless faulty for hygiene reasons.
All items to be returned must be packaged securely so the items are not damaged during transit.
If return items are received damaged, we will not be able to process your return.
For more infomation on how to return an item clickhere.
You will receive an order confirmation email once your order has been received. You will then receive a shipping confirmation email once your order has been dispatched.
We do our best to process and dispatch all orders within 1-3 business days from confirmation of your payment authorisation. We dispatch orders daily. Orders placed before 11AM AEST will be dispatched that same day.
We ship worldwide. All domestic orders over $99 AUD will receive free standard shipping. All International orders over $150 AUD will receive free shipping.
Ruby Olive products have been designed and handmade by clever artisans. They are certainly very hardwearing but you still need to look after your new little treasures. You may notice small inconsistencies in colour and shape between styles but we consider this to be part of their unique beauty. It's recommended that you keep your Ruby Olive products clean and dry particularly if wood as water, perfume, hair spray and moisturiser can sometimes cause them to discolour and rub off onto other fabrics. To bring your jewellery back to life you can use a small dab of natural bees wax or polish to buff wood items and a vegetable based oil for resin items.
We use metal components which are nickel free and we support environmentally sustainable wood and shell products.
Our resin products are all hand poured and hand made by specialist artisans making each piece unique. Resin is a beautiful material that is smooth, light and very wearable. Resin is very hard wearing (unless dropped onto a hard surface such as concrete) and is able to be easily polished up to look almost brand new.
We aim to use sustainably sourced raw materials where possible and some of the raw materials we are proud to use in our designs include Coconut Shell, Recycled Floorboards and Recycled Wooden Builders Palettes.
$10 OFF YOUR FIRST ORDER!
Grab $10 off your first order over $50!* Simply click HERE and subscribe to our newsletter to receive your code straight to your inbox.
*Please note: valid for first time customers only, order value must be $50 after any discounts and excluding shipping costs.