RETURNS: 60 DAY LOVE GUARANTEE
We just know you're going to love your new jewels, but if for any reason they are not quite right we will refund or exchange them within 60 days. Find out more about our 60 Day LOVE Guarantee here.
To qualify for a return:
- The item must not have been worn and must be returned in the same condition as originally sent – including swing tickets attached.
- You are responsible for return postage.
- No refund or exchange given on earrings, hair products, face masks and eye masks unless faulty for hygiene reasons.
- All items to be returned must be packaged securely so the items are not damaged during transit.
- If return items are received damaged, we will not be able to process your return.
For more infomation on how to return an item click here.
SHIPPING
You will receive an order confirmation email once your order has been received. You will then receive a shipping confirmation email once your order has been dispatched.
We do our best to process and dispatch all orders within 1-3 business days from confirmation of your payment authorisation. We dispatch orders daily. Orders placed before 11AM AEST will be dispatched that same day.
We ship worldwide. All orders over $99 AUD will receive free standard shipping.
For more shipping information click here.
